the executive edge. solutions for the senior executives.

The Key to Results

As a business leader, you are burdened with many responsibilities including increasing sales, keeping costs to a minimum, and managing your people and your business results.

At the end of the day, to achieve your goals you depend on the performance of your people and the relationships with your clients.

And, if your people are not performing and your relationships are not intact, what do you do?

The Challenges

Some key challenges to achieving your goals may include:

• Struggling to connect with clients to win or win back their relationship and trust
• Differentiating from your competitors – market is too competitive and all products look the same
• Too focused internally or on products, and not client focused
• Achieving targets without resorting to product-pushing
• Unable to cross sell and up sell
• Ineffective training as behaviours can’t be reinforced

If your people are performing at their peak and your key relationships are intact, won’t it spell the difference between failure and success?

Egyii’s New Solutions

Today’s business environment and smart clients dictate that the ways people won business yesterday, make it difficult to win business today.

It’s time for a change.

Egyii’s programmes will help you, for example:

• Build Stronger Relationships with Your Key Clients
  Egyii will provide you with the tools from to push aside the distractions and transform the way your people interact with your clients by enabling and switching your client facing people from an internal focus to a complete client focus. Result: Your clients will feel looked after, leading to a better relationship, commitment, and more business.
• Instil Trust-based Selling™ into Your Client Relationships
  Egyii will impart to you proven techniques to build the right relationship based on trust and The Trusted Advisor principles: client focus, transparency, collaboration and medium to long term focus.
  Result: Creates high levels of loyalty and repeat business.
• Differentiate Your Company with Your Most Powerful Asset - Your People
  As the market becomes more and more competitive and products start looking the same, the real difference is your client facing individuals. Take advantage of it, as people buy from people.
  Result: With stronger relationships, loyalty comes in play and price tends to become less of an issue. Margins and wins increase.
• Achieve Targets without Product-pushing
  Egyii will equip your people with new skills for connecting in your relationships and trust with clients. They then become less reliant on selling on product features.
  Result: Your salespeople will rely less on product based selling and will be better at influencing and more client focused, which means better business results.
• Integrate Your Current Product and Sales Expertise with Relationship and Trust Building Skills
  Egyii will work with you to integrate relationship-building and trust competencies into your existing value -add product portfolio and sales processes.
  Result: You don’t have to “throw away” your sales techniques or product training. Maximise your current scenario.
• Deliver Effective Learning and Development Programmes that Work
  How many training programmes have you and your people been through, with no long term results? Egyii will help to develop your people and achieve sustainable behavioural change. Result: Long term change in behaviour to deliver short to long term results.

The Egyii difference: a hard, results-oriented approach to peak performance and client relationships through soft skills.

• Building and fostering client relationships
• Enhancing the customer experience
• Building and rebuilding trust
• Maximising sales performance and skills

Good is the enemy of great. Jim Collins, Good to Great